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Important Numbers

Internal Revenue Services

Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040
Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
Telephone Assistance for Businesses:
Toll-Free, 1-800-829-4933
Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
Telephone Assistance for Exempt Organizations, Retirement Plan Administrators, and Government Entities:
Toll-Free, 1-877-829-5500
Hours of Operation: Monday – Friday, 8:00 a.m. to 5:00 p.m. Local Time.
Telephone Assistance for people with hearing impairments:
Toll-Free 1-800-829-4059 (TDD)
Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

Virginia Department of Taxation

Customer Service Telephone Service Hours are Monday through Friday, 8:30 a.m. – 5 p.m.
Collections / Tax Forms Service Hours are Monday through Friday, 8:30 a.m. – 4:30 p.m.
Customer Service : (804) 367-8031
Teletax (Where’s My Refund?): (804) 367-2486
Teleplan (Part Pay Agreement): (804) 440-5100
Credit Card Payment (Official Payments): 800-272-9829
Tax Forms: (804) 440-2541
Collections: (804) 367-8045
Virginia Business Line
Corporation, Sales and Use
Employer Withholding, and Litter tax: (804) 367-8037
Commodity and Excise Tax: (804) 786-2450
Cigarette Stamps (Purchases): (804) 367-8465
Tax Forms: (804) 440-2541
Collections: (804) 367-8045
Mailing Address
Virginia Department of Taxation
Office of Customer Services
Post Office Box 1115
Richmond, VA 23218-1115

District of Columbia

Customer Service Center:
Phone: (202) 727-4TAX
Fax: (202) 442-6304
Payment By Phone:
(800)-2PAY-TAX
Payment Website:
Click here